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Website Maintenance London
Website maintenance for London businesses that want their site looked after properly. Our care plan covers software updates, backups, security checks and small content changes for £45 a month, so your website stays online, safe and up to date while you run your business.
A website needs looking after, like a van or a shop front
A website is not finished on the day it goes live. The software behind it is updated many times a year. Security weaknesses are found and fixed. Browsers and phones change. Opening hours, prices and staff change too. A site that is left alone slowly becomes slower, less secure and less accurate.
Most owners do not have the time or the wish to deal with that. Website maintenance means someone does it for you, on a schedule, and is there when something goes wrong.
We maintain websites we have built and websites built by others. We are based in East Ham, East London, and the plan is the same fixed monthly price wherever you are in the city.
What our website maintenance covers
- Software updates. WordPress, themes and plugins kept up to date, and checked afterwards.
- Backups. Regular copies of your site, stored away from the website itself.
- Security checks. Scans for malware and known weaknesses, and action if something is found.
- Small content changes. New opening hours, a price change, a new photo or a line of text.
- Uptime checks. We look out for the site going offline, and deal with it.
- Form and link checks. Contact forms tested and broken links repaired.
- Someone to call. A real person who knows your website when you need help.
Website maintenance prices
One plan, one fixed monthly price. Larger pieces of work are quoted separately, before we start.
| Service | What it covers | Price |
|---|---|---|
| Website care plan | Updates, backups, security checks and small content changes | |
| Larger changes | New pages, new features or design changes | Fixed quote |
| Website redesign | A rebuild of a slow or dated site | from |
| Monthly SEO | Ongoing work to improve your Google rankings | from |
Launch offer: 20% off standard prices of £500 or more and 10% off standard prices under £500. Standard prices are shown crossed out. Offer ends 30 April 2027. Prices exclude VAT. Price list for all services
What is website maintenance?
Website maintenance is the regular work that keeps a website secure, working and current after it has launched. It has two sides. The technical side covers software updates, backups, security and checks that everything still works. The content side covers the small changes every business needs from time to time.
Most small business websites in the UK run on WordPress. WordPress is reliable, but it is made of many parts: the core software, a theme and a set of plugins, each written by different people and each updated on its own timetable. Keeping those parts current, and making sure an update to one has not upset another, is the heart of website maintenance.
Why website maintenance matters
Security
The most common way a small business website is broken into is through out-of-date software. When a weakness is found in a popular plugin, a fix is released, and attackers then look for websites that have not installed it. Automated tools scan thousands of sites an hour. Keeping software updated closes those doors.
Backups
Things go wrong: an update clashes, a page is deleted by mistake, a hosting company has a fault. With a recent backup stored somewhere separate, the site can be restored. Without one, it may have to be rebuilt from nothing.
Speed and rankings
Old software, a full database and oversized images slow a website down. Slow pages lose visitors and are ranked lower by Google. Routine housekeeping keeps the site quick.
Accuracy
A website showing last year's prices, a closed branch or a member of staff who has left makes a business look careless. Small, prompt content changes keep customers' trust.
Working forms
A contact form can stop delivering messages without any visible sign. The owner simply stops receiving enquiries and assumes business is quiet. We test forms as part of the plan.
How our care plan works
When you join, we start with a health check. We take a full backup, list the software your website runs, note anything out of date or abandoned, and check loading speed, forms and security. You get a short summary in plain English, including anything we think needs attention beyond routine upkeep.
After that, the work is routine. Updates are applied and the site is checked. Backups run on schedule. Security scans run in the background. When you need a small change, you send it by email or WhatsApp and we make it.
If a change is larger than the plan covers, such as a new page, a new feature or a new design, we tell you and give you a fixed quote first. Nothing is added to your bill without your agreement.
Websites we maintain
We maintain WordPress websites and WooCommerce online shops, whether or not we built them. For a site built by someone else, we need administrator access to the website and, ideally, access to the hosting account. You keep ownership of both. If your site was built on a system we cannot maintain properly, we will tell you plainly instead of taking the monthly fee.
Websites on hosted platforms such as Shopify or Wix have their technical upkeep handled by the platform. If yours is one of those, you do not need a care plan for updates and security, though we can still help with content and design changes at a fixed price.
What if my website has already been hacked or broken?
Get in touch and tell us what you are seeing: a warning in the browser, strange pages in Google, redirects to other websites or a blank screen. We will look at the site and give you a fixed quote for cleaning and repairing it. Once it is clean, the care plan helps to keep it that way.
Maintenance, hosting and support: the difference
These three are often confused. Hosting is the rented space where your website lives. Maintenance is the work of looking after the website itself. Support is help when you have a question or a problem. A hosting company keeps its servers running, but it does not usually update your plugins, test your forms or change your prices. That is what the care plan is for.
Why choose Website Designer 1
The price is fixed and published. The plan is monthly, and you deal with the people who do the work. You keep ownership of your website, your domain and your hosting, and we never lock you out of your own site. If the site needs more than maintenance, for example a redesign, we will say so and explain why.
Starting a website maintenance plan
Five simple steps to hand your website upkeep to us.
Get in touch
Tell us your website address and what worries you about it. We confirm whether the care plan suits it.
Access
You give us an administrator login of our own, so you never share your password.
Health check
We back up the site, review its software, speed, forms and security, and send you a summary.
Routine care
Updates, backups and security checks run on schedule from then on.
Changes on request
Send small changes by email or WhatsApp. Larger work is quoted first.
Signs your website needs maintenance
Many owners only think about maintenance when something has already failed. These are the signs that a site has been left too long.
If you recognise two or three, the site is due a health check.
- The website has become slower than it used to be.
- You see update warnings when you log in, and you are not sure it is safe to press them.
- Enquiries from the contact form have stopped or dropped without reason.
- The browser shows a "not secure" warning beside your address.
- Parts of a page look broken on a phone.
- Nobody knows when the last backup was taken, or where it is.
- The person who built the website can no longer be reached.
What happens to a website that is not maintained
Neglect rarely shows at once. For the first year a website usually carries on as normal. Then small things start to fail. A plugin stops working after the hosting company updates its systems. A gallery no longer opens on newer phones. The contact form goes quiet. Pages take longer to load. Eventually something serious happens: the site is infected with malware, Google shows a warning beside it in the search results, or it goes offline altogether.
Putting that right costs far more than preventing it. Cleaning a hacked website takes hours of skilled work, and the damage to rankings and reputation can last for months after the site is fixed. A care plan is a small, predictable cost set against a large, unpredictable one.
Updates, done carefully
Pressing every update button the moment it appears is not maintenance. Updates sometimes conflict with each other or with a theme, and a careless update can take a site down. Our routine is to back up first, apply the updates, and then check the pages that matter most: the home page, the main service pages, the contact form, and the basket and checkout if you have a shop. If something has broken, we roll back, find the cause and try again.
We also look out for plugins that their authors have abandoned. Software that no longer receives fixes is a risk however well it works today, and we will recommend a supported replacement.
Maintenance for online shops
An online shop needs closer care than a brochure website, because a fault costs sales directly. For WooCommerce shops, updates are followed by a test of the whole order path: adding to the basket, entering an address, choosing delivery and reaching the payment step. We check that order emails are still being sent and that stock levels are behaving. If your shop is busy, tell us your quiet hours and we will schedule updates for then.
Website maintenance: frequently asked questions
How much does website maintenance cost in London?
Our website care plan is £45 a month. It covers software updates, backups, security checks and small content changes. Larger changes are quoted separately at a fixed price.
Do you maintain websites you did not build?
Yes. We maintain WordPress websites and WooCommerce shops built by other designers. We start with a health check so we know what we are looking after.
What counts as a small content change?
Changes to existing content: a new price, new opening hours, a replaced photo, an edited paragraph or a new team member. New pages, new features and design changes are larger pieces of work and are quoted first.
Is hosting included in the care plan?
No. Hosting is a separate cost, paid to your hosting company. The care plan covers the upkeep of the website itself. If you need hosting, we can advise you.
Can I update my website myself instead?
Yes. We show every client how to edit their own content. The care plan is for owners who would rather not handle updates, backups and security themselves.
What happens if an update breaks my website?
We check the site after updating. If something has gone wrong, we restore it from the backup and then find the cause.
Do I need a care plan for a Shopify or Wix website?
Not for updates and security, because the platform handles those. We can still make content and design changes for a fixed price.
Do I keep ownership of my website?
Yes. The website, the domain and the hosting remain yours. We work through our own login, which you can remove at any time.
Ready for a fixed-price quote?
Tell us what you need. We reply with a clear price and no obligation.